Privacy Policy
What Information We Collect
We may collect personal information such as your name, email address, and phone number when you voluntarily provide it to us. We also automatically collect certain technical data — including your IP address, browser type, and pages visited — when you interact with our website or digital services. Any information shared through appointment bookings, sales inquiries, events, or direct communications with the clinic may also be collected and stored.
How We Use Your Information
We process your information to deliver and improve our services, manage appointments, and maintain your clinical records. We may also use your contact details to send appointment confirmations, health-related communications, and marketing updates where you have consented to receive them. In some cases, we are required to process your data to comply with applicable legal and regulatory obligations.
Sharing Your Information
We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website and delivering our services — all bound by strict confidentiality obligations. We may also disclose information where required by law, court order, or to protect the rights and safety of our patients and staff.
Data Retention & Security
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this notice, or as required by applicable law. We implement appropriate technical and organisational security measures to protect your data from unauthorised access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we encourage you to contact us with any concerns.
Your Privacy Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict certain processing activities, and to receive your data in a portable format. To opt out of marketing communications, simply click the unsubscribe link in any email we send, or contact us directly. We will respond to all verified requests within a reasonable timeframe.
Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site usage. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain features of our website.
Updates to This Notice
We may update this privacy notice from time to time to reflect changes in our practices or applicable law. Any updates will be indicated by a revised date at the top of this page. We encourage you to review this notice periodically to stay informed about how we protect your information.
If you have any questions or concerns about this privacy notice or our data practices, please do not hesitate to contact us.